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FAQs / Power Light Indicator
- Monitor power-light indicator flashes from green to orange constantly and there is nothing on the display.
This indicates an internal failure inside the monitor. Please contact our RMA Department to process the warranty on your monitor. Visit the Services & Support section of our website.
- Monitor power light indicator changes from green to orange and there is nothing on the display.
Check to see that the computer is not on power-saving mode by pressing any key or moving the mouse. Then if there is still no display, this typically indicates that the monitor is not receiving a video signal from the video card in your computer. You should verify this by trying the monitor on a different working system, when you plug the monitor into the computer you should get a display…if the monitor still doesn’t show an image on the different system, this indicates an internal problem with the monitor. Contact our RMA Department to process the warranty on the monitor. Visit the Services & Support section of our website.
- Is there anyway I can adjust the blurriness on my screen?
Unfortunately our monitor doesn’t have any external control to adjust the focus of the monitor. Try to change to a different resolution or refresh rate or try adjusting the brightness or contrast, if this doesn’t help, this indicates an internal problem with the monitor. Contact our RMA Department to process the warranty on the monitor. Visit the Services & Support section of our website.
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